Privacy Policy

PRIVACY POLICY

Effective Date: January 1, 2026

RKB Supply (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit a form, request pricing, place an order, or interact with our advertising.

1. Information We Collect

We may collect personal information you voluntarily provide, including:

• Name
• Business name (if applicable)
• Email address
• Phone number
• Billing or shipping address
• Tax exemption or resale information (when applicable)
• Any information submitted through contact forms, quote requests, order inquiries, or phone calls

We may also collect certain information automatically, such as:

• IP address
• Browser and device type
• Pages visited and interactions on our website
• Referral sources and advertising interactions

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide product information or pricing
• Process orders and coordinate material pickup or delivery
• Communicate regarding quotes, orders, availability, or account details
• Improve website performance and user experience
• Measure and optimize advertising and marketing campaigns
• Comply with tax, accounting, and legal obligations

We do not sell your personal information.

3. Advertising, Analytics, and Tracking

Our website and advertising may use third-party services such as:

• Google Ads
• Google Analytics
• Call tracking and conversion tracking tools

These services may use cookies, pixels, or similar technologies to:

• Track conversions and advertising performance
• Support remarketing and audience targeting
• Understand user behavior after interacting with advertisements

Google may collect or receive information from this website and use it in accordance with its own privacy policies. Learn more here:
https://policies.google.com/technologies/partner-sites

4. Cookies

Cookies help us improve website functionality, analyze traffic, and measure advertising performance.

You may disable cookies through your browser settings. Doing so may limit certain website features.

5. How We Share Information

We may share personal information only with:

• Service providers who assist with website hosting, analytics, advertising, or communications
• Vendors, suppliers, or freight partners involved in fulfilling product orders
• Legal or regulatory authorities when required

We do not share personal information for unrelated third-party marketing.

6. Call and Form Tracking

Phone calls and form submissions may be tracked or recorded for quality assurance, training, and marketing performance measurement.

By submitting information through our website or calling us, you consent to this collection and use.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights and Choices

You may:

• Request access to or correction of your personal information
• Opt out of marketing communications at any time
• Request deletion of your information, subject to legal or business recordkeeping obligations

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

RKB Supply
Munster, IN and Mokena, IL
Email: contact@rkbsupply.com
Phone: 888-575-8746